Returns & Exchange Policy
1. Introduction
This Shipping, Returns & Exchange Policy ("Policy") applies to all purchases made on www.theindiancloset.com, owned by The Indian Closet Private Limited.
2. Shipping Policy
2.1. Geographic Scope of Shipping
- We currently ship to locations where our shipping services are available.
- No deliveries to P.O. boxes or military bases.
2.2. Shipping Fees
- Fees calculated at checkout based on destination, weight, and total order value.
- Does not include customs duties or import taxes.
3. Cancellation Policy
- Orders can be canceled within 48 hours by contacting support@theindiancloset.co.
- Cancellation fee: Up to 10% of product value after 24 hours.
4. Returns and Exchanges
4.1. Eligibility
- Apparel items are returnable if unused and with tags intact.
- Jewelry, accessories, and custom-made items are non-returnable.
4.3. Restocking Fees
- USA: USD $50 or 20% of product value, whichever is higher.
- Canada: CAD $60 or 20% of product value, whichever is higher.
4.5. Refunds
- Refunds issued within 7-10 business days after product inspection.
5. Limitation of Liability
- Not responsible for customs delays, incorrect addresses, or shipping damages.
6. Contact Information
Email: support@theindiancloset.co
WhatsApp: +91 75670 11211